NHTSA ID Number: 11720478
Complaint Date: 2026-02-25
Fail Date: 2026-02-14
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: SILVERADO 2500
Model Year: 2007
Summary
Odometer Fraud. The contact purchased a 2007 Chevrolet Silverado 2500. The contact stated that while attempting to sell the vehicle to a dealer, the contact was informed that there was a mileage discrepancy. The vehicle was a dealer sale. At the time of purchase, the mileage was 298,649. However, a Carfax history report confirmed an inconsistent report. The mileage was recorded at 259,054 on December 13, 2021, and later the mileage was 232,705 on April 26, 2022. The selling dealer was notified of the mileage discrepancy but denied financial compensation or a resolution.
Read More...NHTSA ID Number: 11720477
Complaint Date: 2026-02-25
Fail Date: 2026-02-16
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: CHRYSLER
Vehicle Model: PACIFICA
Model Year: 2018
Summary
On February 16, 2026, my vehicle was diagnosed by Safford Brown Chrysler Dodge Jeep Ram with a failed catalytic converter/manifold. While I am approximately 17 days past the 8-year calendar window for the Federal Emissions Warranty, my vehicle has only 77,337 miles. This is 2,663 miles below the 80,000-mile federal limit. The failed Bank 2 Maniverter assembly has a confirmed crack that allows raw exhaust fumes and carbon monoxide to enter the vehicle cabin via the HVAC system. Warning lamp appeared on 2/13/26.
Read More...NHTSA ID Number: 11720476
Complaint Date: 2026-02-25
Fail Date: 2025-06-25
Manufacturer Name: KTM North America, Inc.
Vehicle Make: KTM
Vehicle Model: 390 ADVENTURE
Model Year: 2024
Summary
The contact owns a 2024 KTM 390 Adventure. The contact stated while driving approximately 55 MPH, the throttle was applied, and the motorcycle stalled. The contact stated that when the motorcycle was restarted, the check engine and ECU warning lights illuminated on the instrument cluster. The contact was able to drive the vehicle back to the residence but had experienced several other stalling events while the throttle was applied. The motorcycle was taken to a power sports repair shop and the throttle was reset. The motorcycle was repaired; however, the failure reoccurred. The motorcycle was not taken back to the same power sports repair shop. The contact received notification of NHTSA Campaign Number: 25V598000 (Vehicle Speed Control); however, the part was not yet available. The manufacturer was informed of the failure and confirmed that the parts was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 950.
Read More...NHTSA ID Number: 11720475
Complaint Date: 2026-02-25
Fail Date: 2026-01-20
Manufacturer Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: IONIQ 5
Model Year: 2024
Summary
The ICCU and fuse failed, rendering the vehicle unusable and stranding my wife and child. The problem has been confirmed by the dealer. The component was inspected and confirmed to have failed. There were no warnings or indications of any kind prior to failure. My wife heard a pop from the back of the vehicle, then all sorts of warning lights lit up and the vehicle stopped.
Read More...NHTSA ID Number: 11720474
Complaint Date: 2026-02-25
Fail Date: 2026-01-14
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: EXPLORER
Model Year: 2016
Summary
The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 30 MPH, the driver's side roof rack cover panel ejected from the vehicle and made contact with a second vehicle. The driver of the second vehicle swerved to avoid the airborne projectile and crashed into a third vehicle. During the incident, no damage to the vehicles or injuries to the occupants in either vehicle were reported. No police report was taken. The local dealer was informed of the failure. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 21V316000(STRUCTURER). The contact indicated that the vehicle had experienced the same failure listed in the recall. Also, the front driver's door exterior A-Pillar Trim had detached and was snapped back into position, and both the driver side and passenger side exterior B-Pillar Trim had come loose. The vehicle was not repaired. The manufacturer was not notified of the failures. The failure mileage was 70,000.
Read More...NHTSA ID Number: 11720473
Complaint Date: 2026-02-25
Fail Date: 2025-12-19
Manufacturer Name: BMW of North America, LLC
Vehicle Make: BMW
Vehicle Model: 330I
Model Year: 2019
Summary
Description of the Problem: •Component/system that failed: The engine starter, which is subject to an open recall issued September 23, 2025. The starter was not replaced during a service visit. The vehicle no longer exists due to the fire, but the VIN and service records are available for inspection. •Safety risk: The starter malfunction caused the vehicle to catch fire while parked, creating a serious safety risk to myself, my child, and others nearby. •Problem reproduction/confirmation: The fire and defect were confirmed by BMW’s inspection as originating from the starter irregularity tied to the recall. •Inspections: The vehicle was inspected by BMW North America’s engineering team after the fire, and insurance representatives confirmed the total loss. •Warning signs prior to failure: There were no warning lamps, messages, or symptoms indicating the starter defect before the fire. Additional context: The vehicle was serviced at an authorized BMW dealership on December 3, 2025. I was not informed of the recall, and the starter was not replaced. The vehicle caught fire on December 19, 2025, resulting in a total loss. While my insurance resolved the ACV, this incident was caused by BMW’s recall-related defect and procedural failure. I have escalated this matter to BMW North America and am requesting a resolution that restores me to a comparable position (replacement vehicle or financial support). Official confirmation: BMW North America confirmed in a confidential letter that the fire originated from the starter defect tied to the open recall. This letter is available for review upon request.
Read More...NHTSA ID Number: 11720472
Complaint Date: 2026-02-25
Fail Date: 2025-02-27
Manufacturer Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: SANTA FE
Model Year: 2021
Summary
The rearview backup camera system malfunctioned. The camera was replaced under a safety recall on my 2021 Hyundai Santa Fe. Within four days of the recall repair, the camera continued to fail intermittently, displaying a blank/black screen and not providing a rearview image when the vehicle was placed in reverse. The vehicle is available for inspection upon request. I also have video documentation clearly showing the malfunction occurring. The failure of the rearview camera puts me and others at risk because the system is required to provide visibility behind the vehicle when reversing. When the screen goes blank, I cannot see pedestrians, children, vehicles, or objects behind me. This creates a significant risk of a backing collision, especially in parking lots and residential areas. The vehicle was brought back to the dealership four days after the recall repair because the issue continued. The dealer stated they could not duplicate the issue at the time of inspection and are requesting a diagnostic fee to continue evaluation. However, I have video evidence clearly showing the malfunction occurring after the recall repair. The vehicle has been inspected by the dealership that performed the recall repair. It has not been inspected by police or insurance representatives. The manufacturer has not personally inspected it beyond the dealership performing the recall repair. There were no warning lamps. The issue presents intermittently when shifting into reverse, at which time the display screen fails to show the rearview camera image. The issue first appeared prior to the recall repair and continued within four days after the recall component was replaced.
Read More...NHTSA ID Number: 11720471
Complaint Date: 2026-02-25
Fail Date: 2026-02-17
Manufacturer Name: General Motors, LLC
Vehicle Make: CADILLAC
Vehicle Model: ESCALADE
Model Year: 2016
Summary
The contact owns a 2016 Cadillac Escalade. The contact stated that while driving at 65 MPH, there was an abnormal popping sound coming from the engine. The contact stated that the vehicle sounded like it was going to stall, and the accelerator pedal was depressed to keep the vehicle from stalling. The vehicle was driven to an independent mechanic, where it was diagnosed with lifter failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 137,027.
Read More...NHTSA ID Number: 11720470
Complaint Date: 2026-02-25
Fail Date: 2026-02-24
Manufacturer Name: Volkswagen Group of America, Inc.
Vehicle Make: VOLKSWAGEN
Vehicle Model: TIGUAN
Model Year: 2025
Summary
While driving at road speed, the vehicle unexpectedly shifted itself into Neutral (N) without driver input. The engine continued running, but the vehicle lost drive power. Simultaneously, the dashboard displayed multiple warning indicators including: “Exhaust System Malfunction” warning Semi-Automated Driving Assistance warning SOS / emergency system warning The driver safely pulled to the roadside and turned the vehicle off. Upon first restart, the vehicle would not shift into Drive. After turning the vehicle off again and waiting approximately 30 seconds, it restarted and allowed Drive engagement. The “Exhaust System Malfunction” warning remained illuminated for the remainder of the trip. The vehicle was taken to a Volkswagen dealer. The dealer was unable to duplicate the condition after a 50-mile drive. Dealer reported only a rear radar fault code and stated no other diagnostic trouble codes were stored. Warning lights had cleared by the time of inspection. This was an unintended transmission disengagement event while in motion. The loss of drive power at speed presents a safety hazard. The vehicle is a 2025 Volkswagen Tiguan built mid-2025 and currently has approximately 1000 miles.
Read More...NHTSA ID Number: 11720469
Complaint Date: 2026-02-25
Fail Date: 2023-09-01
Manufacturer Name: Kia America, Inc.
Vehicle Make: KIA
Vehicle Model: SORENTO
Model Year: 2015
Summary
I was driving on the highway when I proceeded to the turn lane to turn left crossing two lanes of traffic and the vehicle just shut down no warning whatsoever no check engine lights no oil lights nothing and it wouldn’t turn back on when trying it but after about 5 times it turned on and I was able to get it off the highway but couldn’t go any further as the vehicle was making a loud noise and the car was shaking
Read More...- CEL Doctor: The ANCEL AD310 is one of the best-selling OBD II scanners on the market and is recommended by Scotty Kilmer, a YouTuber and auto mechanic. It can easily determine the cause of the check engine light coming on. After repairing the vehicle's problems, it can quickly read and clear diagnostic trouble codes of emission system, read live data & hard memory data, view freeze frame, I/M monitor readiness and collect vehicle information.
- Sturdy and Compact: Equipped with a 2.5 foot cable made of very thick, flexible insulation. It is important to have a sturdy scanner as it can easily fall to the ground when working in a car. The AD310 OBD2 scanner is a well-constructed mechanic tool with a sleek design. It weighs 12 ounces and measures 8.9 x 6.9 x 1.4 inches. Thanks to its compact design and light weight, transporting the device is not a problem. The buttons are clearly labelled and the screen is large and displays results clearly.
- Accurate Fast and Easy to Use: The AD310 scanner can help you or your mechanic understand if your car is in good condition, provides exceptionally accurate and fast results, reads and clears engine trouble emission codes in seconds after you fixed the problem. This device will let you know immediately and fix the problem right away without any car knowledge. No need for batteries or a charger, get power directly from the OBDII Data Link Connector in your vehicle.
- OBDII Protocols and Car Compatibility: Many cheap scan tools do not really support all OBD2 protocols. AD310 scanner as it can support all OBDII protocols such as KWP2000, J1850 VPW, ISO9141, J1850 PWM and CAN. This device also has extensive vehicle compatibility with 1996 US-based, 2000 EU-based and Asian cars, light trucks, SUVs, as well as newer OBD2 and CAN vehicles both domestic and foreign. Pls confirm with our customer service whether it is compatible with your vehicle before purchasing.
- Home Necessity and Worthy to Own: This is an excellent code reader to travel or home with as it weighs less and it is compact in design. You can easily slide it in your backpack as you head to the garage, or put it on the dashboard, this will be a great fit for you. The AD310 is not only portable, but also accurate and fast in performance. Moreover, it covers various car brands and is suitable for people who just need a code reader to check their car.
- Multi-Functions - Practical Multi-Functions OBD2 code reader features built-in OBD2 DTC lookup library, which help you to determine the cause of the engine light, read code, erase code, view freeze frame, I/M ready, vehicle information, data flow, real-time curve, get vehicle speed information, calculate load value, engine coolant temperature, get engine speed.
- Wide Capability - Supports 9 protocols compatible with most 1996 US-Based, 2000 EU-Based and Asian cars, and newer OBD II & CAN domestic or import vehicles. Supports 6 languages - English,German, Dutch, Spanish, French, Italian.
- 2.8" LCD Display - Designed with a clear display 2.8" Large LCD screen - white backlight and contrast adjustment. No need any battery or charger, OBD reader gets the power directly from your vehicle through the OBDII Data Link Connector.
- Compact Design - Car diagnostic scanner is equipped with a 2.5 feet long cable and made of a very thick flexible insulator.There are 6 buttons on OBD2 Scanner:scroll up/down,enter/exit and buttons that quick query VIN vehicle number& the DTC fault code.
- ABS / Airbag codes NOT Supported - It is able to read and clear check engine information which is part of OBDII system, but it cannot work with non-OBDII systems, including ABS / Airbag / Oil Service Light, etc.
- 【Your Personal CEL Doctor – Read & Clear Engine Codes】The NT301 OBD2 scanner lets you read diagnostic trouble codes (DTCs), check em-issions readiness, turn off your Check Engine Light (CEL) or MIL, reset monitors, and view live data streams. It retrieves your vehicle's VIN instantly. Like all standard OBD2 scanners, it clears codes only after repairs are completed—if the issue persists, the code will return. Designed for DIYers who want to understand what’s really going on under the hood.
- 【Easy Code Reading – Just Plug & Play】Simply plug into the OBD2 port, turn the ignition to “ON” (engine off), and select the correct menu: Select OBDII-> Wait for seconds-> Select Read codes. For accurate results, ensure your vehicle is compatible and the OBD2 port is free from damage or wiring issues. No batteries needed— powered directly by your car.
- 【Live Data Graphing & Accuracy for Most OBD2 Vehicles】View and log live sensor data in graph form—monitor oxygen sensors, fuel trims, coolant temp, RPM, and more. Spot trends and suspicious values in real time. Compatible with most 1996+ gasoline cars, light trucks, and SUVs sold in the U.S., as well as many 2000+ European and Asian models. Also works on 12V diesel vehicles equipped with OBD2.
- 【S-mog Check Helper – Know Your Readiness Status at a Glance】With dedicated I/M readiness hotkeys and a simple Red-Yellow-Green LED indicator, you’ll instantly know if your vehicle is ready for em-issions testing. Built-in speaker provides audio feedback. No guesswork—just confidence before you head to the test center.
- 【A Must-Have Tool for Every Home Mechanic】Compact, rugged, and ready to use right out of the box. The 2.8” color screen is easy to read, even in daylight. No charging or setup required—just plug into the 16-pin DLC and start diagnosing. Recommended by professional mechanics on YouTube and trusted by DIYers worldwide.
Last update on 2026-03-23 / Affiliate links / Images from Amazon Product Advertising API
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