NHTSA ID Number: 11720427
Complaint Date: 2026-02-25
Fail Date: 2026-02-18
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: COMPASS
Model Year: 2016
Summary
The engine failed while driving on the expressway putting us in a dangerous spot on the outer lane. It was towed to Etscorn’s in Louisville, KY and we were told despite everything looking ok on the outside, there was an internal engine failure of some kind and it would cost $900 to take it apart just to find out. I don’t have that kind of money.
Read More...NHTSA ID Number: 11720426
Complaint Date: 2026-02-25
Fail Date: 2025-10-25
Manufacturer Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: ESCAPE
Model Year: 2010
Summary
The contact owns a 2010 Ford Escape. The contact stated that while attempting to start the vehicle, the steering wheel seized and failed to respond as designed. The vehicle was restarted several times before the steering wheel unlocked. The vehicle was driven to an independent mechanic, where it was diagnosed, and the failure was associated with NHTSA Campaign Number: 14V284000 (STEERING); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 166,320.
Read More...NHTSA ID Number: 11720425
Complaint Date: 2026-02-25
Fail Date: 2024-10-25
Manufacturer Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: ODYSSEY
Model Year: 2016
Summary
The contact owns a 2016 Honda Odyssey. While the contact's wife was driving at an undisclosed speed, the DTC: P0301 (Cylinder #1 misfire) was displayed. The vehicle was driven to the shoulder of the road and turned off. The driver attempted to restart the vehicle, and the vehicle restarted. Several unknown warning lights were illuminated. The vehicle was taken to the residence. The vehicle was taken to the independent mechanic, where it was diagnosed with spark plug failures due to an oil leak. The six spark plugs were replaced. The vehicle was repaired. The contact stated that a year later, the contact received an extended warranty regarding the failure. The manufacturer was made aware of the failure, and a case was filed. The contact requested to be reimbursed for the repair. The contact stated that the initial reimbursement request was denied. The contact resubmitted the case and all the requested documentation. The contact submitted all the requested documentation. In addition, the contact stated that the mileage was under the mileage limit. The failure mileage was approximately 89,689.
Read More...NHTSA ID Number: 11720424
Complaint Date: 2026-02-25
Fail Date: 2025-12-19
Manufacturer Name: Kia America, Inc.
Vehicle Make: KIA
Vehicle Model: SOUL
Model Year: 2015
Summary
The contact owns a 2015 Kia Soul. The contact stated that while driving approximately 70 MPH, the vehicle started losing motive power. The check engine warning light was illuminated, and the vehicle stalled. The vehicle was restarted, but was sputtering and making abnormal sounds. The contact stated that the floorboard became very hot. The vehicle was towed to a local dealer to be diagnosed, and it was determined that the catalytic converter needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 19V120000 (Engine, Engine and Engine Cooling); prior to the most recent failure with the catalytic converter. The contact stated that the catalytic converter was replaced three times. The manufacturer was informed of the failure. The failure mileage was approximately 101,000.
Read More...NHTSA ID Number: 11720423
Complaint Date: 2026-02-25
Fail Date: 2025-10-24
Manufacturer Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: TAHOE
Model Year: 2021
Summary
Drivers side head lamp adjuster broke inexplicably. I noticed while driving that the headlight was pointing down towards the ground. No warnings of any kind. I made no attempts to adjust the headlight either before or after the issue was noticed. It is difficult to drive at night because there’s essentially only one headlight working properly. The vehicle has never been in an accident. I took it to the dealer and they told me that it could not be fixed and the entire headlight assembly needed to be replaced. It’s a very extensive process that I cannot do. The cost is almost $2000. I contacted a local repair shop and they quoted a similar price. I contacted GM and they said it was up to the dealer to determine if they would offer cost assistance for the repair. The dealer refused. GM accepted their decision and could not help with the cost. How do they expect someone to afford this cost? It’s not a part they ever expected that needed to be replaced or else it would not require the front bumper to be removed. The light is designed to last as long as the vehicle so why would they not fix an obvious defect. I’ve seen others online complaining of the same problem. The adjuster arm is made with cheap plastic and separates inside the assembly. There’s no way to get to it. It is unsafe to drive at night. I cannot see the road and any light reflectors on the center line flash in my eyes because there’s essentially only headlight is pointing directly at them.
Read More...NHTSA ID Number: 11720422
Complaint Date: 2026-02-25
Fail Date: 2025-11-25
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: WRANGLER 4XE
Model Year: 2024
Summary
The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V766000 (ENGINE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Read More...NHTSA ID Number: 11720421
Complaint Date: 2026-02-25
Fail Date: 2026-02-20
Manufacturer Name: BMW of North America, LLC
Vehicle Make: BMW
Vehicle Model: 540I
Model Year: 2017
Summary
The contact owns a 2017 BMW 540I equipped with a Zenna Tires, Tire Line: Argus/UHP, Tire Size: 275/30/ZR20, DOT Number: 045YNAUY84924. The contact stated the driver's side rear tire was slowly deflating. The vehicle was taken to a Tire Shop, and the technician became aware of bubbles on the tire. The tire was replaced on a Friday, and the following Monday, the new tire indicated that the tire pressure was 0 PSI. The Tire Shop was contacted and refused to replace the tire or provide additional assistance. The manufacturer was informed of the failure. The tire failure mileage was approximately 10,000. The vehicle failure mileage was approximately 70,000.
Read More...NHTSA ID Number: 11720420
Complaint Date: 2026-02-25
Fail Date: 2025-10-15
Manufacturer Name: Volkswagen Group of America, Inc.
Vehicle Make: AUDI
Vehicle Model: Q5
Model Year: 2018
Summary
I am submitting this complaint to report a safety defect involving a 2018 Audi Q5 (Premium Plus, Technology Package). The vehicle’s MMI infotainment/navigation system intermittently shuts down or reboots during operation. When this occurs while the vehicle is in in reverse, the rearview camera display immediately goes blank and remains unavailable until the system completes its reboot cycle. This failure has occurred during active reversing maneuvers, creating a significant safety concern. An incident already occurred that resulted in an impact to another object during backing and the camera display/MMI going blank loss just prior to stopping. The rearview camera is a required safety system under Federal Motor Vehicle Safety Standard No. 111. When the system powers off unexpectedly, the driver loses critical rear visibility information at precisely the moment it is most needed. The condition appears to be software-related, as the infotainment system restarts on its own. However, the temporary loss of the camera display increases the risk of collision with pedestrians, other vehicles, or stationary objects. I understand that recalls have been issued for similar rearview camera display failures in later model-year Audi Q5 vehicles. The symptoms I am experiencing are materially similar and may indicate a broader defect pattern affecting earlier production years. I have attempted to resolve the issue with Audi and their technicians and service management. The conclusion was they could not find any error messages or mechanical issues. They would not diagnose deeper or complete any further trouble shooting. The previous owner also attempted to resolve the safety defect under warranty and received similar attention with no solution. I respectfully request that NHTSA review this matter for potential investigation to determine whether the 2018 Audi Q5 should be included in any safety-related corrective action. Of note, the "CarPlay" use is not the cause.
Read More...NHTSA ID Number: 11720419
Complaint Date: 2026-02-25
Fail Date: 2026-02-24
Manufacturer Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: IONIQ 5
Model Year: 2024
Summary
12v battery died at 13,484 miles
Read More...NHTSA ID Number: 11720418
Complaint Date: 2026-02-25
Fail Date: 2026-02-25
Manufacturer Name: Chrysler (FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: GRAND CHEROKEE
Model Year: 2018
Summary
Front passenger side CV Axle purchased from detroit axle. They confirmed on website it would fit my make, model, and year of vehicle. Once I described that they are selling this part incorrectly and they refused to change website to continue fraud sell I asked for a full refund. They denied and said I'd be deducted shipping costs. If this part would've almost fit I'd have been a risk for life on the road for myself and others. They refuse to fix this safety and fraud violation on their website.
Read More...
- CEL Doctor: The ANCEL AD310 is one of the best-selling OBD II scanners on the market and is recommended by Scotty Kilmer, a YouTuber and auto mechanic. It can easily determine the cause of the check engine light coming on. After repairing the vehicle's problems, it can quickly read and clear diagnostic trouble codes of emission system, read live data & hard memory data, view freeze frame, I/M monitor readiness and collect vehicle information.
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- ABS / Airbag codes NOT Supported - It is able to read and clear check engine information which is part of OBDII system, but it cannot work with non-OBDII systems, including ABS / Airbag / Oil Service Light, etc.
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Last update on 2026-03-23 / Affiliate links / Images from Amazon Product Advertising API
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