Complaints List


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NHTSA ID Number: 11720067

Complaint Date: 2026-02-24

Fail Date: 2026-02-24

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: ESCAPE

Model Year: 2009


Summary

Yesterday I went to the Ford dealership and asked if my 2009 Ford Escape could have the power steering repaired under recall as the code from the OBD2 data is B2278 and that falls under a RECALL for PSCM Power Steering Control Module - STEERING SHAFT TORQUE SENSOR MALFUNCTION CAMPAIGN ID: 14V284000 FORD RECALL #14S05 I was advised there is no open recall of my vehicle and that this recall had been performed in 2014 as a software update. The history also shows my vehicle did not have any stored codes at the time of programming the PSCM. The recall work shows a 0.3 hours time slot for the Ford covered repair. This is and was a band aid and not a genuine remedy. Ford took the cheapest way out of this and denying the repair now is shameful. There are thousands of complaints since then right here on this site. If my Escape had this B2278 code at the time it was brought in, the steering column and torque sensor would have been replaced free of charge. Yesterday while at the dealership I called the Ford customer service national line and spoke with a very courteous gentleman but he was unable to honor a goodwill claim for me. I just want my vehicle to be safe to drive. I believe Ford should repair anyones vehicle that only had a software update and not actual replacement of defective parts. Fords own site says there is no expiration date on this recall. Ironically, this morning I had my power steering again fail while driving this time at the 90 bend in my drive. The steering completely locked up while attempting the turn. The front of my SUV crashed into a frozen snowbank damaging the front. I also wacked my forehead pretty good because I was not wearing my seatbelt yet. I normally get out at the end of my driveway and check my mail before leaving so I don't buckle up until that point. I'm pretty upset by all of this to the point I will be late to work this morning in taking the time to write this back at home. I work for myself and am an Electrician PLEASE MAKE FORD FIX

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NHTSA ID Number: 11720066

Complaint Date: 2026-02-24

Fail Date: 2026-02-23

Manufacturer Name: Chrysler (FCA US, LLC)

Vehicle Make: DODGE

Vehicle Model: GRAND CARAVAN

Model Year: 2017


Summary

I believe my door actuator on the driver’s side has failed as of 2/23/26 The door will not unlock. I cannot open or close it. The court case that was open has closed as of September 2025 and the recall is no longer active.

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NHTSA ID Number: 11720065

Complaint Date: 2026-02-24

Fail Date: 2025-12-29

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: F-150

Model Year: 2018


Summary

2018 Ford F-150 Platinum. Issues with the 10R80 10-speed transmission. Harsh shifting such as rough and jerking shifts or delayed shifts, jerking, shuddering, and occasional loss of power. Delayed Engagement when shifting from park to drive. Hearing clunking or grinding sounds during gear changes.

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NHTSA ID Number: 11720064

Complaint Date: 2026-02-24

Fail Date: 2026-02-21

Manufacturer Name: Kia America, Inc.

Vehicle Make: KIA

Vehicle Model: SORENTO

Model Year: 2023


Summary

What component or system failed or malfunctioned, and is it available for inspection upon request? —-The radiator How was your safety or the safety of others put at risk? ——possible fire and engine damage Has the problem been reproduced or confirmed by a dealer or independent service center? —— dealer stated rock chip damage. Contesting as manufacturer defect. They should be a plate to protect from this. Advertisement show vehicles off road so how can a normal highway driving cause this type of alleged damage. Is there No manufacturer design to prevent this flaw. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? ——no Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? —— yes, warning message on 3/21/26

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NHTSA ID Number: 11720063

Complaint Date: 2026-02-24

Fail Date: 2026-02-23

Manufacturer Name: Polestar Automotive USA, Inc.

Vehicle Make: POLESTAR

Vehicle Model: POLESTAR 2

Model Year: 2022


Summary

Backup camera doesnt work sometimes

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NHTSA ID Number: 11720062

Complaint Date: 2026-02-24

Fail Date: 2026-02-01

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: FOCUS

Model Year: 2014


Summary

I was pulling onto the interstate when my car stop pulling an transmission went out I was in fear for my safety an others due to being on an interstate an couldn’t go into gear I finally got To the media or shoulder of the interstate to call for Help I was left stranded with high cost to get it to Ford Dealership in bowling green ky clutch kid 4,000$ to fix it I was in fear I was goin to get. Hit by a car it was scary

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NHTSA ID Number: 11720061

Complaint Date: 2026-02-24

Fail Date: 2026-01-05

Manufacturer Name: Tesla, Inc.

Vehicle Make: TESLA

Vehicle Model: MODEL X

Model Year: 2023


Summary

The second-row seat does not latch properly and cannot lock into position. This is a safety-related issue affecting occupant restraint and crash safety. The vehicle is a 2023 Tesla Model X with 59,035 miles now, when report this issue Tesla, it was only 57,326 mile, still within the 5-year / 60,000-mile Supplemental Restraint System warranty. Tesla has declined warranty coverage and requested customer-paid seat replacement. I am concerned the vehicle may be unsafe to operate due to the seat not latching. Requesting investigation into potential safety defect.

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NHTSA ID Number: 11720060

Complaint Date: 2026-02-24

Fail Date: 2026-02-16

Manufacturer Name: Chrysler (FCA US, LLC)

Vehicle Make: JEEP

Vehicle Model: GRAND CHEROKEE

Model Year: 2024


Summary

While driving down the road on the highway, the hood randomly popped open, engaging the emergency breaking system extremely harshly. Then the vehicle was unable to shift back into gear. Reported problem to dealer and no codes shown for the incident. Jeep (FCA/Stelantis) potentially had the system like Volkswagen when it knows it took it up to the diagnostic system to not show codes were an injury or something serious could’ve happened. Warning indicator lights, and all kinds of indicators were going off in the vehicle at the time of incident, but not the very next day from the dealership plugged it into the system.

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NHTSA ID Number: 11720059

Complaint Date: 2026-02-24

Fail Date: 2026-01-02

Manufacturer Name: General Motors, LLC

Vehicle Make: GMC

Vehicle Model: SIERRA 1500

Model Year: 2020


Summary

Have not had my truck in over a month while it’s getting repaired had engine failure sure to faulty hydraulic lifters and camshaft failure due to the Dynamic fuel management system purchased warranty for my vehicle but this needs to be looked into it is unfair as a consumer that they are not doing anything about 2020 models and earlier they are just focusing on 2021 and up. They almost had me crash my truck due to power loss

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NHTSA ID Number: 11720058

Complaint Date: 2026-02-24

Fail Date: 2026-01-12

Manufacturer Name: Chrysler (FCA US, LLC)

Vehicle Make: JEEP

Vehicle Model: GRAND CHEROKEE

Model Year: 2025


Summary

Vehicle lunges at a dead stop. Vehicle power quit while driving on the highway

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Last update on 2026-03-24 / Affiliate links / Images from Amazon Product Advertising API


 

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