Complaints List


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NHTSA ID Number: 11719907

Complaint Date: 2026-02-23

Fail Date: 2025-12-14

Manufacturer Name: Mercedes-Benz USA, LLC

Vehicle Make: MERCEDES-BENZ

Vehicle Model: GLS 450

Model Year: 2020


Summary

The vehicle is experiencing deterioration of the main engine wiring harness insulation, resulting in exposed wires contacting each other. This condition has caused intermittent check engine lights and electrical fault codes. The dealership has confirmed that the wiring insulation has degraded, allowing wires to contact each other. The issue appears related to material durability of the harness rather than external damage. The concern is that continued deterioration could result in: •Sudden engine misfire •Loss of power while driving •Engine stalling •Potential electrical short circuit An unexpected loss of engine power at highway speeds could increase the risk of a crash. The dealership indicated that similar harness insulation concerns have been observed on other M256-equipped vehicles. This appears to be a potential safety-related defect involving engine wiring insulation durability.

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NHTSA ID Number: 11719906

Complaint Date: 2026-02-23

Fail Date: 2026-02-21

Manufacturer Name: Toyota Motor Corporation

Vehicle Make: TOYOTA

Vehicle Model: RAV4 HYBRID

Model Year: 2025


Summary

The contact owns a 2025 Toyota Rav4 Hybrid. The contact stated that while driving 50 MPH, another vehicle driving at an unknown speed crashed into the rear passenger's side of the vehicle, causing the front driver's side of the vehicle to hit a wooden post, and the vehicle came to a stop. The wooden post was bent. The air bags failed to deploy. There was no warning light illuminated after the crash. The contact was shaking and was taken to the hospital by an ambulance. The contact underwent a CT scan and X-rays, but no issues were found. The contact sustained pain in the left leg. The contact was provided with injections and a neck brace. A police report was filed. The vehicle was towed to a tow lot. The vehicle had not yet been evaluated by the insurance company. The dealer was notified of the failure. The vehicle was diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,000.

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NHTSA ID Number: 11719905

Complaint Date: 2026-02-23

Fail Date: 2026-02-11

Manufacturer Name: BMW of North America, LLC

Vehicle Make: BMW

Vehicle Model: IX

Model Year: 2024


Summary

The car in front of me did not put brakes on or slow down and hit a car that was slowed to a stop in front of her. I was behind her and hit by brakes and tried to avoid the collision. My brake assist did not work; my car did not alert me and did not try to help me stop. I was told when i bought the car that it did indeed have these safety features which failed me. I was not sited in the accident even though i did end up hitting the car in front of me which was now attached to two cars in front of her. She was at fault and the car she hit had video footage to prove her fault.

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NHTSA ID Number: 11719904

Complaint Date: 2026-02-23

Fail Date: 2025-07-11

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: BRONCO SPORT

Model Year: 2022


Summary

The contact owns a 2022 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, there was an abnormally strong odor inside the vehicle, which made the contact feel ill. The contact associated the odor with carbon monoxide. The vehicle was driven to a dealer, where it was diagnosed, and the contact associated the failure with NHTSA Campaign Number: 25V467000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

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NHTSA ID Number: 11719903

Complaint Date: 2026-02-23

Fail Date: 2026-01-07

Manufacturer Name: Chrysler (FCA US, LLC)

Vehicle Make: CHRYSLER

Vehicle Model: PACIFICA

Model Year: 2020


Summary

While driving in suburban traffic vehicle engine began running rough and lost most power with about 58000 mi on the vehicle. Received check engine light and vehicle entered 'limp mode' with Turtle Icon displayed on screen. Brought to dealer and it was diagnosed with a P0304 Cylinder #4 Misfire and leaking head gasket causing coolant contamination to engine oil. Dealer repaired the head gasket under warranty. About 2 months after the head gasket was repair at 60,098 miles while drive on the Interstate the engine began running rough. Check Engine Light came on and then Oil Pressure Light came on. We were able to exit the highway, had the vehicle towed to the same dealer where the head gasket was repaired under warranty. This time the engine was diagnosed with a failed #4 Cylinder connecting rod. Chrysler and Dealer refused to repair or replace the engine even though both leak and failure occurred on same cylinder.

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NHTSA ID Number: 11719902

Complaint Date: 2026-02-23

Fail Date: 2025-01-24

Manufacturer Name: Honda (American Honda Motor Co.)

Vehicle Make: HONDA

Vehicle Model: ACCORD

Model Year: 2013


Summary

Honda issued a recall for the protective coating for the driveshaft. Months prior to this recall, our axle failed. We paid for the replacement. Honda's recall letter clearly states that we can apply for reimbursement if we paid for the repair which we did. Honda refuses to reimburse us for the repair. The local Honda dealer has verified that we deserve reimubursement. And according to the Honda dealer, another Honda representative verified this. We are asking for $676.77, the cost of the repair. Honda's case # is 15782176.

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NHTSA ID Number: 11719901

Complaint Date: 2026-02-23

Fail Date: 2025-10-07

Manufacturer Name: Toyota Motor Corporation

Vehicle Make: TOYOTA

Vehicle Model: SIENNA HYBRID

Model Year: 2025


Summary

vehicle has had an active recall since october of 2025. I was told by the dealership the recall made it unsafe to have people occupy the passenger seat as was confirmed by Toyota. I then asked to get a loaner car until the recall was remedied. That was denied. I am now asking for the lease to be terminated early due to me making payments on a vehicle that doesnt allow my children to be safe.

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NHTSA ID Number: 11719900

Complaint Date: 2026-02-23

Fail Date: 2026-02-13

Manufacturer Name: BMW of North America, LLC

Vehicle Make: MINI

Vehicle Model: COOPER CLUBMAN

Model Year: 2010


Summary

The contact owns a 2010 Mini Cooper Clubman. The contact stated that the electronic control module had short circuited from water entering the foot well from the sunroof. The vehicle was taken to a local dealer, who confirmed that the electronic control module on the driver's side had short-circuited. The contact researched online and related the failure to NHTSA Campaign Number: 23V337000 (Electrical System); however, the dealer informed the contact that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 134,000.

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NHTSA ID Number: 11719899

Complaint Date: 2026-02-23

Fail Date: 2026-01-29

Manufacturer Name: Chrysler (FCA US, LLC)

Vehicle Make: JEEP

Vehicle Model: WRANGLER

Model Year: 2024


Summary

The hybrid system in my 2024 Jeep Wrangler 4xe repeatedly fails, causing the vehicle to lose propulsion, drop out of electric mode, hesitate, and shut off while driving. These failures have occurred in traffic and at highway speeds. The vehicle has experienced multiple safety‑related power‑loss events, including on JR Allen Parkway and I‑185, where the hybrid system failed to transition between electric and gas modes and the vehicle began losing power. Beginning in April 2025, the vehicle generated repeated Jeep Connect alerts stating “Electric charging failed for your vehicle.” These alerts occurred dozens of times over many months, indicating an early hybrid‑system malfunction. The issue is not related to home charging equipment, as the alerts come from the vehicle’s telematics system and the hybrid system later failed while driving. On February 5, 2026, the dealership’s Service Director informed us that the defect was identified, no fix exists, and the vehicle is unsafe to drive. FCA has not provided a remedy. The vehicle cannot be safely operated in electric mode due to hybrid‑system failure, and it cannot be safely operated in gas mode due to engine‑related safety concerns. The vehicle is unsafe in all modes of operation. This defect creates a serious risk of collision due to sudden loss of propulsion, inability to accelerate, and unexpected shutdowns while driving.

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NHTSA ID Number: 11719898

Complaint Date: 2026-02-23

Fail Date: 2026-02-20

Manufacturer Name: Kia America, Inc.

Vehicle Make: KIA

Vehicle Model: OPTIMA

Model Year: 2015


Summary

Nothing

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Last update on 2026-03-25 / Affiliate links / Images from Amazon Product Advertising API


 

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