Complaints List


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NHTSA ID Number: 11719077

Complaint Date: 2026-02-19

Fail Date: 2026-01-30

Manufacturer Name: Honda (American Honda Motor Co.)

Vehicle Make: HONDA

Vehicle Model: RIDGELINE

Model Year: 2017


Summary

At 96k miles, the transmission started slipping and juddering. Three warnings appeared: transmission system, emission system, and blind-spot monitoring problems. Also P-D indicator flashing to not drive. Took into dealership. They said that code P0776 was appearing - clogged solenoid in the transmission. Also said that transmission fluid had a foul burnt smell and had large pieces of the clutch. All of these are symptoms of the torque converter failure, which is covered under TSB 23-078 with warranty extension to 10 years, 150 k miles in letter of June 2025. The TSB states that the warranty will only cover these problems if code P0741 appears. Visually, the dealership has confirmed that my torque converter has failed and my transmission needs replacing. However, because code P0741 isn't showing up, they will not cover replacement. Also they confirmed that the clogged solenoid was due to the failed torque converter. They are fixated on the code reading and refuse to repair the transmission. They quoted me a price of over $13,000 to do this work. The TSB 23-078 should have included any code associated with the transmission, torque converter, or other transmission components such as the solenoid B that would be affected by the failed torque converter.

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NHTSA ID Number: 11719076

Complaint Date: 2026-02-19

Fail Date: 2026-02-12

Manufacturer Name: General Motors, LLC

Vehicle Make: CHEVROLET

Vehicle Model: CORVETTE

Model Year: 2010


Summary

The contact owns a 2010 Chevrolet Corvette. The contact stated that while the vehicle was parked in the garage, and while driving at undisclosed speeds, there was a strong fuel odor coming from the vehicle. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where it was inspected, and the mechanic found a fuel leak on the left side of the fuel tank. The vehicle was not repaired. The contact associated the failure with GMC Special Coverage Adjustment Number: N150682 (15682 Primary Tank Module Flange Fuel and Vapor Leaks). The manufacturer was contacted and informed the contact that the VIN was not included in the Special Coverage. The contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 75,000.

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NHTSA ID Number: 11719075

Complaint Date: 2026-02-19

Fail Date: 2025-02-05

Manufacturer Name: Nissan North America, Inc.

Vehicle Make: NISSAN

Vehicle Model: XTERRA

Model Year: 2006


Summary

I have a lot of ticking and stalling lights are blinking I think it’s may be the transmission and I smell gas inside the vehicle.

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NHTSA ID Number: 11719074

Complaint Date: 2026-02-19

Fail Date: 2026-02-19

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: EXPLORER

Model Year: 2014


Summary

The contact owns a 2014 Ford Explorer. The contact stated that while driving at an undisclosed speed, the passenger’s side A-pillar trim on the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer, where it was determined that the A-pillar trim had failed and needed to be replaced. The vehicle was not repaired, and the dealer confirmed that parts were not yet available. The manufacturer was made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 109,101.

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NHTSA ID Number: 11719073

Complaint Date: 2026-02-19

Fail Date: 2025-09-01

Manufacturer Name: Volkswagen Group of America, Inc.

Vehicle Make: VOLKSWAGEN

Vehicle Model: ATLAS CROSS SPORT

Model Year: 2022


Summary

Vehicle shimmies/shakes when braking of speeds over 50 mph. It is currently at the VW service center and was informed the Electro-Mechanical Steering gear needs to be replaced. The repair tech also said that he wasn't sure when the part would be in and he has a few others on backorder for repair as well.

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NHTSA ID Number: 11719072

Complaint Date: 2026-02-19

Fail Date: 2026-02-11

Manufacturer Name: Hyundai Motor America

Vehicle Make: HYUNDAI

Vehicle Model: SANTA FE

Model Year: 2024


Summary

One of the original OEM tires (Pirelli Scorpion MS KS NCS XL - 245/45R21) had the acoustic dampening foam on the inside of the tire fall apart. Dealership indicated that there was 'no impact damage or modifications found with the tire during inspection; meaning this was likely a manufacturing defect due to adhesion issue. Despite the problem and the fact that this tire has less than 12K miles on it at the time of the incident, the local Hyundai dealership, Hyundai corporate and Pirelli all refused to cover the cost to replace the tire. Hyundai dealer said to file a complaint with Hyundai corporate, Hyundai Corporate said that this was a Pirelli tire warranty issue (no paperwork provided about Pirelli tire warranty at time of purchase) and Pirelli indicated that only the local dealer or an authorized dealer of their tires can submit warranty claims, and that it is contingent upon a Pirelli inspection and prorated based on the remaining tread of the tire. This leaves the consumer in a difficult position having to bear the burden of the tire replacement cost upfront, and little chances of recourse as these 3 parties skirt responsibility of the OEM tire. When the acoustic foam fails, the car shakes violently at high speeds, for us this stats at ~50mph. There is no warning light that appears for this, dealer originally thought this was related to ice build up which did not rectify the problem causing us to have to go to the dealer twice for diagnostics. Online forums seem to point that this acoustic foam adhesion issue is especially common in colder climates. Symptoms of problem first appeared in early January, with full diagnosis confirmed early Feb.

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NHTSA ID Number: 11719071

Complaint Date: 2026-02-19

Fail Date: 2026-02-13

Manufacturer Name: General Motors, LLC

Vehicle Make: CADILLAC

Vehicle Model: ESCALADE

Model Year: 2021


Summary

Engine needs to be replaced or rebuilt Also the fuel pump power control nodule failed

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NHTSA ID Number: 11719070

Complaint Date: 2026-02-19

Fail Date: 2026-02-19

Manufacturer Name: Chrysler (FCA US, LLC)

Vehicle Make: DODGE

Vehicle Model: RAM 1500

Model Year: 2005


Summary

I have three recalls on my 2005 Dodge Ram - driver air bag, passenger air bag and rear axle pinion nut. I called the Dodge dealer in my city and was told the Dodge dealer cannot work on vehicles over [XXX] years old even if it is for a recall. Pedder Chrysler Dodge Ram + Jeep of Poway, 13811 Poway Road Poway CA 92064 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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NHTSA ID Number: 11719069

Complaint Date: 2026-02-19

Fail Date: 2024-02-08

Manufacturer Name: Toyota Motor Corporation

Vehicle Make: LEXUS

Vehicle Model: IS

Model Year: 2011


Summary

The dashboard on our vehicle has started to "melt." While there was a warranty enhancement program in the past (we did not receive notice), the problem has developed after the window for repair closed. This is a true safety issue now as visibility from the front windshield is hindered due to reflection. The dealer has asked us to contact Lexus and Lexus will not help us anymore, stating this is an out of pocket repair. Given that this is a known defect and a potentially serious safety issue, I urge you to initiate a true recall.

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NHTSA ID Number: 11719068

Complaint Date: 2026-02-19

Fail Date: 2025-10-20

Manufacturer Name: Volvo Car USA, LLC

Vehicle Make: VOLVO

Vehicle Model: XC90

Model Year: 2019


Summary

The contact owned a 2019 Volvo XC90. The contact stated that while driving approximately 50-52 MPH, there smoke coming from the front passenger’s side wheel well of the vehicle. The contact stated that an off-duty Police Officer witnessed the failure and activated the Emergency Lights, allowing the contact to safely pull off the highway The contact immediately pulled over and stopped the vehicle. The grandson seated in the front passenger’s seat immediately exited the vehicle and the contact was able to unbuckle and removed the [XXX] from the second-row middle seat. The contact stated that moments later there were explosions, and there was black smoke and flames engulfing the vehicle. The vehicle was destroyed. There were no injuries sustained; however, all three occupants of the vehicle experienced emotional trauma from the vehicle catching on fire. Medical attention was not needed. A Police Report was filed at the scene and the vehicle was towed away. The contact stated that the car seat in the rear of the vehicle was destroyed. The vehicle was examined by an Insurance Adjuster, and it was determined that the fire had started in the engine compartment. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 61,511. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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Last update on 2026-03-27 / Affiliate links / Images from Amazon Product Advertising API


 

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