Complaints List


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NHTSA ID Number: 11720237

Complaint Date: 2026-02-24

Fail Date: 2026-02-20

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: ESCAPE

Model Year: 2018


Summary

After realizing that my issue is not isolated; I decided to report it. I have a 2018 Ford Escape SE with a 1.5L ecoboost engine. From day one, the car had a "ticking" sound - which we were told was normal. Originally, it was leased. Due to Pandemic, there was a shortage of cars. Lease was extended 4 months x 2. Repair facilities not open during most of Pandemic/ we were not working/ so the car was driven about 5 miles/ week. Maintenance has always been kept up/ oil checked. Normal use pattern/ at/ less than 10 - 15 miles per day. Repeated problems with the engine light on. Immediate service. Each time, blame placed on a sensor or valve (more than once)/ hundreds of dollars in repairs. 8/2025 in for another engine light. Mileage 34,976. Code PO496 showed second failure/ purge valve and replaced again. 11/2025, same engine light issue. Mileage 41121 miles. FIRST TIME, the oil was found to be a bit low. VVT Selenoid tests/ negative. Codes indicated problem with the engine's variable valve timing, which can be caused by a faulty VVT solenoid or actuator, worn timing chain/ belt or a bad camshaft position sensor. The OBD-II code P0012 indicated that the intake camshaft position was 'overretarded' for bank 1. Alternator drive belt was replaced/ notes showing that this included R&I of engine mount, replacement Serpentine and V-belt/ belts. On 2/16/26 noticed the "ticking" sound had become louder. The engine light NOT on. Self oil check showed no loss/confirmed. Mileage 41851. Mechanic unable to diagnose noise source. 2/19, mechanic decided valve cover should be removed/interior examined. 2/20/26, Found "worn out cam bearing cap and worn out cam metal on metal grinding due to oil starvation. Recommend replacing engine." Told that the engine had been faulty all along. Ford Motor company will not discuss repair/ engine replacement. (estimate:10K+) After reading that this is a widespread problem for consumers; I felt that a report should be filed.

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NHTSA ID Number: 11720236

Complaint Date: 2026-02-24

Fail Date: 2026-02-19

Manufacturer Name: Honda (American Honda Motor Co.)

Vehicle Make: HONDA

Vehicle Model: ODYSSEY

Model Year: 2018


Summary

Engine failed while driving, will no longer start. Mechanic believe it is either connecting rod or main bearing failure. It has not been inspected by the manufacturer and will be sold to another person as is. No warning lamps or messages were present prior to the failure and didn't appear until after the failure.

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NHTSA ID Number: 11720235

Complaint Date: 2026-02-24

Fail Date: 2025-02-18

Manufacturer Name: Volkswagen Group of America, Inc.

Vehicle Make: AUDI

Vehicle Model: A6

Model Year: 2021


Summary

My alternator was not working and it was a recall and I paid to fix it and they don’t wanna pay me back. I got a new part from audi and fix it at the shop and they don’t wanna pay anything just called and she said we don’t pay only if he’s done at the dealer. And I don’t believe that! Bc dealer told me they pay if I fix it any where to get done quick bc was out stock

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NHTSA ID Number: 11720234

Complaint Date: 2026-02-24

Fail Date: 2026-02-24

Manufacturer Name: Nissan North America, Inc.

Vehicle Make: NISSAN

Vehicle Model: ALTIMA

Model Year: 2013


Summary

Right side rear lower control arm failed while driving due to excessive corrosion. I nearly lost control of the vehicle as the right rear wheel is no longer properly aligned. If this had happened on the highway it could have killed us. Dealer service dept, Nissan service campaign department and nissan consumer affairs department all insisted my VIN does not qualify for repairs detailed under nhtsa reference P9324 and all refused to look up the reference number. The bulletin seems clear that Nissan has responsibility to address my issue.

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NHTSA ID Number: 11720233

Complaint Date: 2026-02-24

Fail Date: 2025-11-21

Manufacturer Name: Hyundai Motor America

Vehicle Make: HYUNDAI

Vehicle Model: IONIQ 5

Model Year: 2024


Summary

On November 21, 2025, while driving at approximately 60 mph and with approximately 15,685 miles on the vehicle, my 2024 Hyundai Ioniq 5 suddenly experienced a loss of automated systems including adaptive cruise control, lane keeping assist, and forward sensors. The failure occurred without warning. The following day, the 12V battery was completely dead and the vehicle required a jump start to operate. The vehicle was diagnosed with a failed ICCU (Integrated Charging Control Unit). The ICCU was replaced by the dealership on January 6, 2026, under warranty. There were no crashes or injuries as a result of this incident. The sudden loss of driver assistance systems at highway speed poses a significant safety risk, as drivers may be relying on these features and have no warning before they cut out.

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NHTSA ID Number: 11720232

Complaint Date: 2026-02-24

Fail Date: 2026-02-24

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: ESCAPE

Model Year: 2018


Summary

The contact owns a 2018 Ford Escape. The contact stated that while the vehicle was parked, the contact attempted to start the vehicle, and the vehicle stalled. The check engine warning light was illuminated. The failure had occurred on several occasions. The vehicle was taken to an independent mechanic, where it was diagnosed with coolant intrusion into the engine, and the engine and the inner coolant system needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 159,000.

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NHTSA ID Number: 11720231

Complaint Date: 2026-02-24

Fail Date: 2025-12-01

Manufacturer Name: Honda (American Honda Motor Co.)

Vehicle Make: HONDA

Vehicle Model: PROLOGUE

Model Year: 2025


Summary

Driver Side and Passenger side CV Joints are failing. Severe grinding clicking sound when turning and accelerating. Honda told me this was normal when it was brought in for service

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NHTSA ID Number: 11720230

Complaint Date: 2026-02-24

Fail Date: 2026-02-14

Manufacturer Name: Kia America, Inc.

Vehicle Make: KIA

Vehicle Model: SELTOS

Model Year: 2021


Summary

I had my car to a reliable mechanic who informed me of open recalls on my vehicle. The next morning, while I was driving, the engine started making a noise and I called a local Kia dealership. I was making arrangements to bring the car in for them to look at when the car stalled, and I got to the side of the road. While I was looking up the number to call for a tow service, a driver passed me and informed me there was a fire under my engine. Within five minutes, the entire car was engulfed in flames. I was very lucky. Someone told me and I was able to get out.

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NHTSA ID Number: 11720229

Complaint Date: 2026-02-24

Fail Date: 2026-02-03

Manufacturer Name: Nissan North America, Inc.

Vehicle Make: NISSAN

Vehicle Model: SENTRA

Model Year: 2014


Summary

Odometer Fraud. The contact purchased a 2014 Nissan Sentra. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. However, the seller had an LLC. At the time of purchase, the mileage was 96,642. It was later discovered that the mileage on the title was 229,347 on January 6, 2026. When the vehicle was registered in Florida, the mileage was 96,642 on February 2, 2026. The contact discovered the discrepancy from a Carfax Report.

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NHTSA ID Number: 11720228

Complaint Date: 2026-02-24

Fail Date: 2026-02-19

Manufacturer Name: Nissan North America, Inc.

Vehicle Make: INFINITI

Vehicle Model: QX80

Model Year: 2017


Summary

Odometer Fraud. The contact purchased a 2017 Infinity QX80. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. The seller had an LLC. At the time of purchase, the mileage was 90,743. It was later discovered that the mileage on the Title was 175,074 on January 6, 2026. The third-party warranty company that the contact hired discovered the discrepancy and informed the contact that the vehicle had a branded title.

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Last update on 2026-03-24 / Affiliate links / Images from Amazon Product Advertising API


 

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