Complaints List


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NHTSA ID Number: 11720217

Complaint Date: 2026-02-24

Fail Date: 2024-01-24

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: EXPLORER

Model Year: 2019


Summary

The contact owns a 2019 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE). The contact stated that the passenger's side A-pillar was loose. The vehicle was taken to the dealer, and the contact was informed that the part to do the recall repair was not yet available. The vehicle was not repaired. Most recently, the contact noticed that the driver's side A-pillar trim was loose. The vehicle was not repaired after the most recent failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 40,000. The VIN was not available.

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NHTSA ID Number: 11720216

Complaint Date: 2026-02-24

Fail Date: 2026-02-17

Manufacturer Name: General Motors, LLC

Vehicle Make: CHEVROLET

Vehicle Model: HHR

Model Year: 2008


Summary

The contact owns a 2008 Chevrolet HHR. The contact stated that the key was stuck in the ignition switch and failed to release. Additionally, the TPMS warning light was illuminated. The vehicle was towed to the local dealer, who confirmed that the key was stuck and needed to be broken, and any damages would be at the owner's expense. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 14V171000 (Air Bags, Electrical System). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 200,000.

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NHTSA ID Number: 11720215

Complaint Date: 2026-02-24

Fail Date: 2025-12-10

Manufacturer Name: Nissan North America, Inc.

Vehicle Make: INFINITI

Vehicle Model: QX50

Model Year: 2019


Summary

Vehicle: 2019 Infiniti QX50 Mileage at engine replacement: 31,830 miles Date of engine replacement: August 2023 (recall-related repair) The engine in my 2019 Infiniti QX50 was replaced under recall at 31,830 miles in August 2023. Approximately 18,633 miles later, the vehicle began experiencing transmission malfunction symptoms consistent with CVT failure. An independent mechanic diagnosed the CVT transmission as needing replacement. I then took the vehicle to an Infiniti dealership, and they confirmed transmission issues but declined warranty coverage because the powertrain warranty expired February 28, 2025. The transmission is directly integrated with the engine in this vehicle. Following the engine replacement, the transmission began exhibiting unsafe operating behavior, including hesitation, loss of acceleration response, and drivability instability. There are widespread consumer complaints and litigation involving this engine and CVT transmission combination in the 2019 Infiniti QX50. Infiniti extended coverage for the engine but has not extended coverage for the transmission despite known reliability concerns. I am now afraid to operate the vehicle due to concern of sudden transmission failure while driving, which could result in loss of power in traffic and create a safety hazard. I am requesting that NHTSA investigate this recurring pattern of CVT transmission failure following engine defects in the 2019 Infiniti QX50.

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NHTSA ID Number: 11720214

Complaint Date: 2026-02-24

Fail Date: 2025-11-01

Manufacturer Name: Volkswagen Group of America, Inc.

Vehicle Make: VOLKSWAGEN

Vehicle Model: PASSAT

Model Year: 2016


Summary

The contact owns a 2016 Volkswagen Passat. The contact stated that while driving at 40 MPH, there was a strong gasoline odor inside the cabin. The contact immediately pulled over and exited the vehicle to inspect for visible fuel leaks, but found no leaks. While attempting to restart the vehicle, the vehicle failed to start. While driving at an undisclosed speed, the vehicle jerked and stalled repeatedly. Additionally, the brakes failed to function properly, preventing the vehicle from stopping as needed. The vehicle was driven to an independent mechanic to be diagnosed. The independent mechanic associated the failure with NHTSA Campaign Number: 16V403000 (FUEL SYSTEM, GASOLINE); however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 115,000.

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NHTSA ID Number: 11720213

Complaint Date: 2026-02-24

Fail Date: 2026-02-24

Manufacturer Name: Honda (American Honda Motor Co.)

Vehicle Make: HONDA

Vehicle Model: ACCORD

Model Year: 2017


Summary

the radio static real loud even after the power is turned off heat can't be on either

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NHTSA ID Number: 11720212

Complaint Date: 2026-02-24

Fail Date: 2026-02-03

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: WINDSTAR

Model Year: 2002


Summary

The contact owns a 2002 Ford Windstar. The contact received notifications of NHTSA Campaign Numbers: 11V030000 (STRUCTURE) and 15V608000 (SUSPENSION). The contact stated that while approaching a traffic signal and driving slowly, the vehicle shook, and the engine shifted. The contact stated that the engine shifted to the right. In addition, the contact lost control of the steering wheel. The contact stated that the RPMs became elevated. The contact pulled over into a parking lot and turned off the vehicle. The contact exited the vehicle, and upon inspection, became aware that the subframe had detached and was dragging. The contact believed that the motor mounts were fractured. The vehicle was towed to a tow yard. The vehicle was not taken to the dealer or an independent mechanic, and the vehicle was not repaired. The vehicle remained at the tow yard unrepaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline to report the failure. The approximate failure mileage was 108,000.

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NHTSA ID Number: 11720211

Complaint Date: 2026-02-24

Fail Date: 2026-02-16

Manufacturer Name: Volkswagen Group of America, Inc.

Vehicle Make: AUDI

Vehicle Model: Q5

Model Year: 2021


Summary

The contact owns a 2021 Audi Q5. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the vehicle stalled. Additionally, the windows independently rolled up and down, and the engine seized. While attempting to start the vehicle, the vehicle failed to start. The contact stated that the failure had occurred three times within five days. The vehicle was towed to the dealer where it was purchased. The failure was diagnosed with a failed gateway control module. The contact was informed that the gateway control module needed to be replaced. The vehicle was being repaired. The contact was informed that the plastic protective bag that covered the gateway control module was filled with water. In addition, the dealer informed the contact that the NHTSA Campaign Number: 21V947000 (Electrical System, Structure); recall repair was performed prior to the contact purchasing the vehicle. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 37,200.

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NHTSA ID Number: 11720210

Complaint Date: 2026-02-24

Fail Date: 2026-02-24

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: MUSTANG

Model Year: 2017


Summary

Recall remedy unavailable for 8+ months causing financial loss

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NHTSA ID Number: 11720209

Complaint Date: 2026-02-24

Fail Date: 2026-02-24

Manufacturer Name: Toyota Motor Corporation

Vehicle Make: TOYOTA

Vehicle Model: COROLLA

Model Year: 2023


Summary

The drivers side locking mechanism doesn’t work with the key fab all of a sudden and I have to climb in through my passenger side door

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NHTSA ID Number: 11720208

Complaint Date: 2026-02-24

Fail Date: 2026-01-27

Manufacturer Name: Hyundai Motor America

Vehicle Make: HYUNDAI

Vehicle Model: IONIQ 5

Model Year: 2025


Summary

ICCU unit failed on 1/27/26, vehicle entered limp mode and is unusable. This is affecting thousands of Hyundai Ioniq 5 autos, and probably others as well. Due to the widespread problem, Hyundai is unable to give an estimate on finding a replacement part.

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Last update on 2026-03-24 / Affiliate links / Images from Amazon Product Advertising API


 

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