Complaints List


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NHTSA ID Number: 11719847

Complaint Date: 2026-02-23

Fail Date: 2026-02-09

Manufacturer Name: Chrysler (FCA US, LLC)

Vehicle Make: RAM

Vehicle Model: PROMASTER

Model Year: 2024


Summary

The contact's son owns a 2024 Ram Promaster 2500. While the owner was driving approximately 55-60 MPH, the front passenger's side rearview mirror closed independently, reducing the driver's ability to see the roadway. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.

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NHTSA ID Number: 11719846

Complaint Date: 2026-02-23

Fail Date: 2026-01-20

Manufacturer Name: Ford Motor Company

Vehicle Make: FORD

Vehicle Model: FUSION

Model Year: 2014


Summary

My 2014 Ford Fusion caught fire on January 19, 2026, while parked and stationary inside my residential garage. The vehicle could not be shifted out of park during the incident. Emergency services responded, and an official fire department report was generated. I had owned the vehicle for less than one year and performed no mechanical, electrical, or aftermarket modifications. The vehicle had undergone parking brake service at a licensed dealer prior to delivery, with no work performed after I took possession.

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NHTSA ID Number: 11719845

Complaint Date: 2026-02-23

Fail Date: 2026-02-05

Manufacturer Name: Hyundai Motor America

Vehicle Make: HYUNDAI

Vehicle Model: TUCSON

Model Year: 2025


Summary

The contact owns a 2025 Hyundai Tucson. The contact stated that while driving at various speeds, the Forward Collision Avoidance warning light was illuminated for approximately 30-seconds to 4-minutes. Additionally, while driving in the daytime, the message “Headlights Off” was displayed. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result was unknown. The failure had occurred four times. The vehicle was not repaired. The manufacturer was made aware of the failure and suggested that the dealer contact an engineer to go to the residence to inspect the vehicle. The failure mileage was 3,940.

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NHTSA ID Number: 11719844

Complaint Date: 2026-02-23

Fail Date: 2025-01-30

Manufacturer Name: Mercedes-Benz USA, LLC

Vehicle Make: MERCEDES-BENZ

Vehicle Model: EQB 350 4MATIC

Model Year: 2023


Summary

I am reporting a substantial safety defect regarding the high-voltage battery system in my 2023 Mercedes-Benz EQB 350. The vehicle suffers from a 50% loss of advertised range (real-world range of ~95 miles vs. 210 miles advertised) and severe DC fast-charging failures. My VIN is subject to NHTSA Recalls 25V050000 and 25V894 for high-voltage battery fire risk. Per the manufacturer's safety instructions, I have been told not to charge the vehicle above 80%, which further degrades the vehicle’s utility. Additionally, the vehicle is subject to Recall 25V487000 for sudden loss of drive power. Mercedes-Benz has failed to provide a permanent remedy that restores the vehicle's safe operating performance. The combination of fire risk, restricted charging capacity, and unpredictable power loss makes this vehicle unsafe for road use. The manufacturer has formally refused a repurchase despite these documented federal safety violations.

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NHTSA ID Number: 11719843

Complaint Date: 2026-02-23

Fail Date: 2026-02-23

Manufacturer Name: Nissan North America, Inc.

Vehicle Make: NISSAN

Vehicle Model: ALTIMA

Model Year: 2020


Summary

My vehicle was in a car accident and during the impact my seat belt came undone

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NHTSA ID Number: 11719842

Complaint Date: 2026-02-23

Fail Date: 2025-05-20

Manufacturer Name: Kia America, Inc.

Vehicle Make: KIA

Vehicle Model: SORENTO

Model Year: 2018


Summary

The contact owned a 2018 Kia Sorento. The contact stated that while driving approximately 40 MPH, another vehicle had abruptly attempted to merge into the opposite traveling lane and caused the front end bumper to crash into the Front Driver-side door of the other vehicle. No warning lights were illuminated. The air bags did not deploy. The vehicle was towed away to a local tow yard. A Traffic Accident Information form was filed by the local police department. The vehicle was deemed a total loss by the opposite insurance provider, and the contact was not deemed at fault. In addition, the contact was taken out of the vehicle safely by paramedics and was taken to a nearby UgentCare where he sought medical attention for neck and hand pains and severe mental distress. The local dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000.

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NHTSA ID Number: 11719841

Complaint Date: 2026-02-23

Fail Date: 2026-02-21

Manufacturer Name: General Motors, LLC

Vehicle Make: CHEVROLET

Vehicle Model: BOLT EUV

Model Year: 2023


Summary

Rear backup camera cuts out periodically while using. Multiple reports of this issue in online discussion groups.

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NHTSA ID Number: 11719840

Complaint Date: 2026-02-23

Fail Date: 2026-02-01

Manufacturer Name: Volkswagen Group of America, Inc.

Vehicle Make: VOLKSWAGEN

Vehicle Model: TAOS

Model Year: 2022


Summary

Vin # [XXX] Evap system hose-canister parts regulator valve. Check engine light stays on and this started in June 2025. Gorman McCracken Volkswagen Longview Texas diagnosed. February 1,2025 Low engine coolant light continues to come on. We have had to add coolant for the last two weeks. About 3 gallons used. The back up camera and navigation screen goes black often and has to be reset. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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NHTSA ID Number: 11719839

Complaint Date: 2026-02-23

Fail Date: 2020-12-31

Manufacturer Name: Nissan North America, Inc.

Vehicle Make: NISSAN

Vehicle Model: VERSA

Model Year: 2019


Summary

Transmission car doesn't move had issues since purchased brought to dealership over years car wouldn't bring the right code up mechanic knew it's transmission from driving it but because the car was showing false codes nothing gets done except we pay to replace parts that false codes showing still had issues with transmission millions of cars recalled for that type of transmission I want to know why my car wasn't recalled so it could get the transmission fixed like everyone else now I'm paying on a car that won't move because of a transmission that is bad to begin with and should not be on these vehicles I want my car recalled like it should have been and I want this issue resolved I have filed complaints with you in the past years about this issue never heard anything from you never so I will be contacting a lawyer over this if I don't get response

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NHTSA ID Number: 11719838

Complaint Date: 2026-02-23

Fail Date: 2026-01-10

Manufacturer Name: Kia America, Inc.

Vehicle Make: KIA

Vehicle Model: TELLURIDE

Model Year: 2025


Summary

Purchased a brand new 2025 Kia Telluride SX-Prestige X-Line on May 19, 2025. On or about December 20, 2025, my husband was driving (I was the passenger) in stop/start traffic when the engine shut off and the panel displayed “Put vehicle in Park or Neutral and Restart the Engine.” Since traffic was stopped, he put the vehicle in Park and restarted the engine. The vehicle started right up and we went on our way. However, on Saturday, January 10, 2026, the check engine light came on. I contacted the maintenance department at Buchanan Kia (where I purchased the vehicle). He asked if the vehicle was having any other issues. It was not, so we scheduled a maintenance appointment. I was told we could drive the vehicle, so we did. On our way home, doing 40 mph down, thankfully, a back road, the engine stopped, all systems shut down including steering/braking and the panel displayed “Put vehicle in Park or Neutral and Restart the Engine.” My husband was driving, he coasted the vehicle to a stop, put it in Park and the engine restarted. We were about 10 minutes from our house. In those 10 minutes, the engine shut off and displayed the message two more times. At this point the engine was running rough and would not idle. I again called the maintenance department and the vehicle was towed into the service department. The issue could not be replicated by the service department and we retook possession on February 3, 2026. I have sent a formal notice to Customer Care Center, Kia America, Inc. via certified mail, return receipt requested. I am filing this report as a precaution in the event something happens and someone is injured due to this malfunction.

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MOTOPOWER MP69033 Car OBD2 Scanner Code Reader Engine Fault Scanner CAN Diagnostic Scan Tool for All OBD II Protocol Cars Since 1996, Yellow
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FOXWELL NT301 OBD2 Scanner Live Data Professional Mechanic OBDII Diagnostic Code Reader Tool for Check Engine Light
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Last update on 2026-03-25 / Affiliate links / Images from Amazon Product Advertising API


 

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